Privacy Policy

Last updated: January 1, 2024

1. Information We Collect

At PSYSOCARE, we collect information that you provide directly to us, such as when you create an account, contact us, or use our services. This may include:

  • Personal identification information (name, email address, phone number)
  • Health-related information you choose to share
  • Communication preferences
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our mental health services
  • Communicate with you about our services
  • Ensure the safety and security of our platform
  • Comply with legal obligations
  • Conduct research to improve mental health care (with your consent)

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • When required by law or legal process
  • To protect the safety of individuals or the public
  • With your explicit consent
  • With trusted service providers who assist in our operations (under strict confidentiality agreements)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication
  • Staff training on privacy and security

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for data processing
  • Request data portability

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Email: [email protected]

Phone: 8298455989

Address: Jamshedpur, Jharkhand, India